Delegate Authority
This job aid explains how you can delegate your access to another manager in your absence.
When a manager or administrator expects to be unavailable — such as to take a vacation — that person can delegate authority to another manager or administrator — the delegate — to access and receive the absent person's notifications and complete tasks during the absence. For example: When you want a delegate to approve time-off requests while you are on vacation.
Heads up! Watch a related video, "Submit Delegation Request".
Delegating Authority to Another Manager or Administrator
- Select Home.
- In the My Notifications tile, select Tasks. The Control Center will open.
- In Control Center, select My Actions. Select Business Processes > Manager Delegation or Admin Delegation.
- In Delegate Profile, select the person who will take authority during your absence.
- Select the Start Date and End Date from the calendars. The dates are in the time zone of the requester.
- Select your role in the Role Profile list.
- Select Submit.
Note: To delegate permenant backup use the End Date of 1/1/3000 in step 5.
Heads up! Watch a related video, "Accept Delegation Request".
To accept a delegate request:
- From the My Notifications tile, select Tasks. The Control Center will open.
- Select the check box next to the delegation notification.
- Review the details to make sure you are available during the delegation period.
- Select one of the following from the Select Action section:
- Accept
- Reject
- Optionally, enter a Comment.
- Choose Submit.
- Log out and log in again to switch roles.
Note: The delegated role will not be visible until the Start Date of the delegation.
Heads up! Watch a related video, "Switch Roles to Delegate Role".
Switching to a delegated role:
- Select the main menu.
- In the main menu, select Settings, which is the gear icon in the upper left corner above the list of items in the main menu.
- A list of assigned manager roles appears below the Switch Roles drop-down menu.
- From the list, select the applicable manager role.
Important: The Switch Roles button is not available until the delegated start date.
Cancelling a Delegated Authority Request
You can cancel a delegation request after you submit it and before the delegate accepts it.
- In the My Notifications tile, select Tasks. The Control Center will open.
- Select the delegation process you wish to cancel.
- Select Cancel Delegation.