Correcting Missed Punches

This job aid explains how you can add and correct punches in an employee’s timecard. For example when an employee forgets to punch in or out for their lunch break or incorrectly records a punch using attestation.

Select each of the tabs to learn more about the new features.

Adding a Missed Punch

 
  1. Select the plus sign next to the Date cell for which you want to add a punch. A new row is added to the timecard.
  2. Select the In cell in the new row to enter a start time for the employee’s shift or break, or select the Out cell in the new row to enter an end time for the shift or break.
  3. Enter the time using your keyboard. Enter times in the standard time format of AM/PM or 24-hour format.
  4. Select Save.

Timecard grid displays missed in-punch

 

If you need to add more detail to the punch:

  1. Right-click a cell the newly added punch. The Punch Actions glance opens.
  1. On the Punch Actions glance, select Edit.
  2. In the Punch panel, enter the following information as needed:
    • Transfer — Select the arrow to open the Transfer glance where you can search for and select the labor category for the transfer.
    • Override — Select whether the time should be considered as an In-punch or an Out-punch by the system.
    • Time Zone — Select the applicable time zone. Use this if you have employees who work in different locations that have different time zones. For example, employee works in Tallahassee, FL but sometimes travels to New Orleans, LA.
    • Cancel Deductions — Select one of the listed deduction rules. This is used when the employee has an automatically deducted meal break and does not punch in/out for breaks. If the employee skips a meal, the manager can cancel the deduction to pay the employee for the meal time.
    • Exceptions — If there is an exception trigged by the system, the exception name is displayed. You cannot edit this.
    • Comments — If there is a comment added to the time, the comment is displayed. You can add comments if needed.
  1. Select Apply. And then select Save.

Punch panel displays steps 1 through 3

 

Editing a Misplaced Punch

If an employee forgets to record punch or works odd shifts, the punch may be posted to the next available slot. 

There are two possible scenarios that can cause misplaced punches in an employee's timecard. Locate the scenario that best suits your situation, then follow the steps to correct the punches. 

 
Scenario 1:  An employee forgets to punch in, the lunch out punch is recorded as the in-punch. Scenario 2:  If an employee works a different shift, the shift punches can fall into the wrong time slot.

Example of a misplaced punch due to a missed lunch punch

Example of a misplaced punch due to a missed in-punch

To Correct:

  1. Right-click the lunch Out-Punch cell (6:10PM) that was recorded as the In-Punch.
  2. Select Edit.

    The Edit option is highlighted in the punch glance options

  3. Select the drop-down arrow under Override and select Out Punch.
  4. Click Apply.
    The Punch panel displays step 3

The punches are applied correctly in the timecard.

The punches are correctly aligned

  1. Enter the missed In-Punch along with the AP Missed Punch Comment.
  2. Click Save.

To Correct:

  1. From the Timecard grid, right-click the Schedule on the date of the missplaced punch.
  2. Click Edit.

    The Edit option is highlighted in the Schedule Actions glance

  3. Enter the correct schedule Start Time and End Time.
  4. Click Apply.
  5. Click Save.

    The edit schedule panel shows start time and end time



The punches are applied correctly in the timecard.
Timecard grid displays correctly aligned punches

 

 

Fix a Missed Lunch Punch

Timecard grid shows late return from lunch

  1. Click the cell with the missed punch and enter the appropriate time.
  2. Add AP Missed Punch Comment.
  3. Click Save.
 

 

Fix a Missed In-Punch

Timegrid shows the missed punch indicator

  1. Click the cell with the missed punch and enter the appropriate time.
  2. Add AP Missed Punch Comment.
  3. Click Save.

 

Fix a Missed Out-Punch

Timecard grid shows the missed punch indicator

  1. Click the cell with the missed punch and enter the appropriate time.
  2. Add AP Missed Punch Comment.
  3. Click Save.
 

 

Fix a Missed Punch when an Employee Incorrectly Records an In or Out Punch Utilizing Attestation

Timecard grid shows the in-punch incorrected recorded as an out-punch

  1. Right-click the punch that was incorrectly recorded.
  2. Click Edit.
  3. Click Override.
  4. SelectIn Punch or Out Punch, then enter the correct time.
  5. Click Apply.